Frequently Asked Questions

What is copy trading?
Copy trading is a form of trading where a trader copies or replicates the trades of another. Novice traders or amateurs can copy the trading strategies of experienced traders in real time with the aim of making trades on their own through a trading platform that connects both traders. Our copy trading platform allows you to search for traders to follow and replicate the trades of the trader(s) you select. This means that when the copied trader makes a trade, the same trade is created in the copier’s account. Copy trading is a way for novice traders to learn from other traders. However, it is important for copy traders to thoroughly research and understand the performance and trading strategy of the traders they are following.
How does copy trading work?
You can copy any trades that the signal provider places simply by clicking Copy. The trades are copied immediately and placed based on the the proportion calculation of your account balance. Here's how copy trading proportion is calculated: Divide your balance by the total balance of all the signal providers that you've subscribed. For example, if your current balance is $ 1,000 and you've subscribed to three signal providers whose balances are $10,000, $6,000 and $4,000 respectively, the proportion will be 5% (divide $1,000 by the sum of $10,000, $6,000 and $4,000).
What are the minimum requirements to be a signal provider or a signal copier?
By meeting the minimum requirements below, you can begin your journey on Tradingcup as a signal provider or a signal copier and gain access to the features and benefits offered. 1.) Have an ACY Securities account: Sign up for an account on ACY Securities. 2.) Have a MT4 account: A valid MT4 account is required. 3.) Initial minimum deposit: The initial minimum deposit for our Standard accounts is $50. For ProZero accounts, the initial minimum deposit is $200.
How do I copy trades?
Head over to the top menu of our website, click Signals, select a signal provider then click Copy. If you agree with the trading proportion calculated on our platform, click Copy Now. If your account balance is insufficient to start copying trades, please click Deposit to meet the required minimum deposit amount.
How does a subscription work?
A subscription on the Tradingcup works in the following flow. 1.) Signal selection: Select a desired signal provider listed on our website. 2.) Price and subscription period: After subscribing a signal, you will be charged a flat monthly subscription fee either through credit card payments or online payment platforms. If there's insufficient balance in your account, we will remind you with a pop- up message. If your account base currency is not USD, we will deduct the equivalent amount in USD based on the current exchange rate. 3.) Renewal: Subscriptions are set to automatically renew at the end of each billing period, that is a month after the subscription dates, to maintain your access to copy trades until you cancel any. 4.) Cancellation: You can cancel any subscription at any time by clicking Stop Copying. 5.) Resuming: Click Copy to resume the subscription to a signal.
How do I pay for copying a signal?
After you subscribe a signal, the subscription fee will be deducted from your accout and transferred to the signal provider's subscription account. If your account base currency is not USD, we will deduct the equivalent amount in USD based on the current exchange rate.
How long will I need to wait for the trades to execute on the platform after I copy them?
The copied trades will be executed after signal providers place orders with an average time of 500 ms ~ 1 sec; this may be impacted by network connection speeds for users worldwide. If the trade is not successfully executed, our platform will retry every 300 ms up to 0.5 ~ 1 sec.
Is it necessary for me to open a new trading account?
You do not need to open a new trading account if you already have a valid MT4 trading account.
How do I find signals?
Start by clicking Signals on the top menu of our website. You can also use the Search Settings filter to apply your search criteria.
If I subscribe to a signal provider, can I still trade normally in my account?
Definitely, you can trade as usual in your account after subscribing to a signal provider.
Do I need to keep my MT4 platform open?
No, you don't need to keep your MT4 platform open and running.
How do I beome a signal copier?
1.) Sign up for an account on ACY Securities. This account will serve as your trading account. 2.) An active MT4 account: A valid MT4 account is required. 3.) Initial minimum deposit: The initial minimum deposit for our Standard accounts is $50. For ProZero accounts, the minimum deposit is $200. Here are some tips to help you get started: - Research and evaluate signal providers - Subscribe to a signal provider - Keep track of and evaluate the trading performance - Determine whether to switch to another signal provider - Manage risk by diversifying signal sources - Regularly assess the performance of your signal provider(s)
Are there any spread markups or hidden costs?
Currently there is no spread markup or any hidden cost.
How can I get help and support about Tradingcup?
Our team is here to guide you through any issues or problems that you may encounter. Please send an email at support@tradingcup.com and one of our frendly team members will be happy to assist.